Dispatch Operator

Employment Opportunity: Dispatch Operator

Based on Nantwich Road, Crewe

Friday and Saturday 6pm until 1am

Requirements:

Good computer skills

Ability to multitask

Great time management

Knowledge of local area

Excellent customer service and communication skills

No experience is necessary, as full training is provided

Job Description:

As a dispatcher at My Cab, you will be responsible for taking bookings over the phone and dispatching the bookings to the drivers available. It is your responsibility to ensure a timely and efficient service for our customers.

Key Responsibilities:

Answering the phone calls and taking the bookings from customers.

Providing excellent customer service and referring to the manager on matters

Using a data system to input and dispatch bookings.

Prioritising important bookings, whilst keeping on time with all other bookings.

Dispatching work to the closest drivers

Updating information given, where relevant

If you are interested in this vacancy, then please send your CV to Sarah Winchester at: sarahwinchester@mycabcrewe.co.uk