Stores Supervisor, CreweFull-time permanentMonday to FridayOur client, is a market leader in the provision of Integrated Stores and Supply Chain Management Solutions for Blue Chip Companies in the UK and Europe. Job Description:To manage the onsite team through the day to day running of the stores. To deliver a high level of customer service within the Customer's site that supports their Manufacturing Services Operation and meets our contractual obligations. To continue to build and grow strong customer relationships through continuously improving the offer we provide, strong communication and accountability skills. Responsibilities will include: Team Management - Motivating and leading your team successfully, whilst ensuring the ongoing development of individual team members. Carrying out regular 121 reviews to assess individual's performance against the RS Integrated Supply Values providing feedback that ensures continuous development. Stores Management- Support your team in the day to day running of the store's operation ensure the stores is managed and maintained to a high standard so it meets the relevant performance indicators as defined by the business. Maintaining a clean, tidy, and safe working environment that reflects our professional image. Continuous Improvement - Continue site improvement projects including a relocation, labelling and stock checking project to ensure we are offering the highest standard to the client. Systems - Data entry of all daily transactions and stock movements onto relevant systems. Ensure all stores systems and procedures are followed. Understanding the importance of the requirements of ISO 9002 and ensuring that all the required internal/Customer's systems are followed in accordance with the scope of supply. Customer Service - Delivering continuous improvement in service to achieve customer satisfaction through the implementation of added value initiatives and exceeding customer expectations.Skills Required: Delivery of excellent Client experience and satisfaction Working in a team Working in a Fast-paced environment with responsive action being applied efficiently and effectively to meet the needs of the Client Strong problem-solving skills Strong attention to detail with a high level of accuracy Exceptional customer service skills Strong interpersonal and communication skills, both verbal and written Excellent IT skills (SAP experience desirable but not essential) Strong organisational skills