Lead and manage a team of HR Operations staff to deliver Workforce Strategy and Service Workforce Plans through effective business partnering and policy development, translating business strategies into people solutions and driving continuous improvement. Develop, lead, and promote HR initiatives/projects and specialisms, providing advice on implementation to ensure they meet the needs of the business. Provide high-level professional HR advice, guidance, and leadership through business partnering to Senior Management Teams and Council Managers to ensure the people needs of the Council are met, including the development of service workforce plans. Maintain effective communication, consultation, and negotiation channels between management, employees, and their representatives to ensure participative and harmonious working relationships. Analyze, monitor, and evaluate the effectiveness of people management strategies in liaison with the HR service to drive continuous improvement and ensure efficient service delivery. Work with the HR Policy and Reward team to contribute to developing and maintaining a framework of HR policies, procedures, and processes to meet customer needs, legal requirements, and good practice obligations. Develop and lead organizational design and change management programs to ensure structures, workforce levels, worker performance, and training provision reflect business needs and Council standards. Lead on escalated and complex casework, investigations, and worker relation matters, providing professional HR advice and support to Senior Managers to ensure fair and consistent employee treatment and statutory obligations are met. Plan, prepare, and deliver bespoke training, development, and workshops for Senior Managers to ensure best practices in employee treatment. Provide high-level professional HR advice on best practice, legislation, terms and conditions, pensions, and related matters for fair and consistent employee management. Support worker relations matters and service Joint Consultative and Negotiating Panels (JCNP s) to achieve effective and harmonious working relationships throughout the Council. Attend local and regional meetings to represent the Council on HR matters and disseminate key messages to ensure policies and processes meet business needs.