An exciting opportunity has arisen for a Temporary Customer Service Advisor to join a leading business services company in Crewe. The successful candidate will be responsible for delivering top-notch customer service and assist in resolving client issues in a timely manner.

Client Details

This is a renowned company within the business services industry, boasting a workforce of several hundred employees. They have a strong reputation for delivering exceptional service to their expansive client base. This company is located in the bustling area of Crewe and is known for its commitment to employee development.

Description

As a Temporary Customer Service Advisor you will be:

• Responding to customer inquiries via phone, email, and live chat
• Identify customer needs and provide appropriate solutions
• Track customer interactions and transactions, recording details of inquiries, complaints, and comments
• Communicate and coordinate with internal departments
• Maintain a high degree of product knowledge
• Ensure customer satisfaction and provide professional customer support
• Manage and resolve customer complaints
• Follow up on customer interactions

Profile

A successful Temporary Customer Service Advisor should have:

• Experience within customer service, preferably within a call centre environment
• Exceptional communication skills
• Proficiency in CRM systems
• Strong problem-solving abilities
• Excellent attention to detail
• Ability to work well in a team

Job Offer

In return, our client can offer:

• Competitive hourly rate
• Weekly pay
• Opportunity to work in a thriving business services industry
• Dynamic and supportive work environment
• Comprehensive training and development opportunities