Council apologises for 'error' after local residents pay postage to receive letter

By Belinda Ryan - Local Democracy Reporter

9th Aug 2023 | Local News

Cheshire East failed to put enough postage on the A4 envelopes and residents had to pay Royal Mail the additional £1.50 to receive the letter (Nub News).
Cheshire East failed to put enough postage on the A4 envelopes and residents had to pay Royal Mail the additional £1.50 to receive the letter (Nub News).

Cheshire East has come under fire for a blunder which resulted in 100 residents having to pay the postage for a letter, they received from the council.

The authority sent the letter to residents in Barthomley, near Crewe, about matters relating to the dualling of the A500.

But, they failed to put enough postage on the A4 envelopes and residents had to pay Royal Mail the additional £1.50 to receive the letter.

Cllr Steve Edgar (Haslington, Conservative), said he had received numerous complaints.

He said: "This is ridiculous. Why is an A4 piece of paper in an A4 envelope with inadequate postage?

"Why couldn't it just go out in a DL [standard] sized envelope? I've had tens of phone calls off residents complaining about having to pay £1.50."

Cheshire East has since apologised, re-issuing the letters and promising reimbursements to anyone who has paid the excess postage.

A Cheshire East spokesperson said: "The council is aware of an issue regarding the incorrect amount of postage paid for letters sent out on behalf of the council concerning the proposed plans for the dualling of the A500.

"The council has now addressed this matter, re-issued the letters and assured anyone who has paid the excess postage that they will be reimbursed.

A 3.4km section of the A500 between the M6 at junction 16 and Meremoor Moss roundabout, is set to be dualled (Nub News).

"Around 100 letters were sent to residents, businesses, organisations and other parties who had commented on the planning application for this highway scheme.

"The intended recipients were parties with an indirect interest in the scheme and not those residents or property owners who had already received compulsory purchase notification via courier.

"The council apologises for any inconvenience caused by this unfortunate administrative error."

READ MORE: Crewe Alex knock out Championship side in Carabao Cup shock.

Free from clickbait, pop-up ads and unwanted surveys, Crewe Nub News is a quality online newspaper for our town.

Subscribe to our FREE weekly newsletter email HERE - just click the 'SIGN UP' button.

Please consider following Crewe Nub News on Facebook or Twitter.

By Ryan Parker and Belinda Ryan.

     

New crewe Jobs Section Launched!!
Vacancies updated hourly!!
Click here: crewe jobs

Share:

Related Articles

This Christmas, consider giving the gift of relaxation with a massage voucher from True Physio (True Physio).
Local News

Crewe: Why a massage could be the perfect present this Christmas

Albert's Corner, Prince Albert Street, was taken over by Ant and Hazel Sherratt, this September, quickly launching a new food menu (Ryan Parker).
Local News

Crewe pub under new management launches 'well-priced' food menu with Sunday roasts

Sign-Up for our FREE Newsletter

We want to provide crewe with more and more clickbait-free local news.
To do that, we need a loyal newsletter following.
Help us survive and sign up to our FREE weekly newsletter.

Already subscribed? Thank you. Just press X or click here.
We won't pass your details on to anyone else.
By clicking the Subscribe button you agree to our Privacy Policy.