The area manager at Belong at Home is loving life working at the "innovative, caring and amazing" organisation, covering the entire Crewe and Nantwich area.

Belong at Home Crewe is Belong's community care arm of the business, with Jane Gabbert working at the not-for-profit organisation for five years.

The team operate from the Belong Crewe care village on Brookhouse Drive and support customers in their own homes to live their lives as independently as possible. 

Belong at Home Crewe is Belong's community care arm of the business, with Jane Gabbert working at the not-for-profit organisation for five years (Ryan Parker).

They also assist the independent living apartment tenants at Belong Crewe, with a dozen one and two-bed apartments on-site.

Jane told Nub News: "Belong at Home is community based. We see customers in their houses, as well as the village apartments at Belong Crewe.

"Belong at Home is a separate registered service to the Belong village, though we are very close-knit and work well together, supporting people as their needs change. 

"For example, we have customers in the community who are living with early onset dementia.

"Eventually they might need to move into Belong Crewe's independent living apartments or the households, which offer 24-hour care. We help with the moving transition – it is a journey where we are with them all the way.

"At Belong at Home, we are there to make their lives easier and assist them.

"A lot of customers have never had care before and we explain to them they are the boss and we are just there to assist.

"It is all about treating them with dignity and respect and listening to what they want us to help with.

The Belong at Home team operate from the Belong Crewe care village on Brookhouse Drive and support customers in their own homes to live their lives as independently as possible (Belong at Home).

"In addition to helping with personal care, completing errands or housework, we also offer companionship. It is so wonderful to take our customers out on special trips. We have two ladies who love the theatre, and we take them two or three times a year.

"For the village's household customers, we help with bringing their families in to enjoy Sunday lunch with them, and we also take people shopping.

"We do things for our customers, possibly the family don't have time to do. We aren't replacing anybody but helping them get out in the community."

The Belong at Home group is currently the UK's top ranked mid and large home care provider, based on homecare.co.uk customer reviews.

It is the only not-for-profit service to achieve a top 20 placing every year since 2018.

Recent testimonials of the Crewe service include: "The team who care for Mum are outstanding. They offer personal care with true dignity and respect. I am so grateful as supporting Mum has meant a great deal of relief to me, relieving my stress about Mum."

Another reviewer said: "Dad looks forward to seeing the carers and we can now go back to being his daughters and spending quality time with him as carers have taken away the need for us to look after him on a daily basis."

Belong at Home is always open to new enquiries from customers needing its service.

Belong at Home also assist the independent living apartment tenants at Belong Crewe, with a dozen one and two-bed apartments on-site (Belong at Home).

Jane said: "Currently, we have customers in the Crewe and Nantwich area and we are looking at expanding to Sandbach. 

"We are always looking for wonderful people to work with us and we could soon have a whole new route in Sandbach. 

"Many of our colleagues are long-term, with two here since Belong Crewe launched 11 years ago. 

"In terms of career development, if you have any queries about training, Belong are right there to support you. They supported me from the start, it is a great organisation to work for and grow your career."

With 11 members of staff, Belong at Home currently supports around 30 customers. 

Jane continued: "For someone who had worked abroad most of my life, working abroad in the likes of America and South Africa, it was an industry I never envisaged going into. 

"I'd previously worked in publishing, though the job at Belong at Home was like a vocation and I relished it.

"When I started, I just thought, 'what can I do to help people?'. I love what I do and enjoy working with such a great team."

Belong at Home is currently recruiting for community support workers (Ryan Parker).

"You can't do this job on your own, you have to encourage and empower everyone around you, they are your eyes and ears.

"I used to work in care so I knew what it entailed, and so I have an open door policy to all customers and my team."

Belong at Home pays its staff for travel time between appointments as well as the appointment time itself.

The Crewe organisation is currently recruiting for community support workers, who can apply HERE.

Jane added: "When I first saw Belong's website I was so impressed. Their ethos and values are amazing and drew me in. 

"I have grown with the company, starting out as a senior and then becoming an area manager. 

"Drawing from the knowledge of our team, Belong continues to move forward.

The Belong at Home group is currently the UK's top ranked mid and large home care provider, based on homecare.co.uk customer reviews (Belong at Home).

"Overall, I would say Belong is innovative, caring and really amazing. Everyone works together and it is a community family. 

"I encourage people to come in for a coffee and a cake and be a part of our activities."

READ MORE: Tree planted at Crewe park in celebration of foster carers.

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