YMCA Cheshire provides supported accommodation for people experiencing homelessness or the threat of homelessness. The focus of Housing Coaches is to provide comprehensive, intensive Housing Management, supporting individuals to move towards independent living and greater stability.

The Role

We are seeking a passionate and dedicated Housing Coach 18+ (Valley Brook) to provide comprehensive, intensive housing management support to people aged 18+ living within YMCA Cheshire's supported accommodation services.

This is a varied and rewarding role where no two days are the same. One day may involve taking accommodation enquiries and conducting health and safety tours, while another could involve supporting a resident with budgeting, facilitating group sessions, or helping someone prepare to move on into independent living.

Key Responsibilities

Deal with accommodation enquiries both over the phone and in person

Assess referrals for accommodation using YMCA Cheshire's risk and need processes

Support residents with budgeting and meeting financial obligations

Undertake health and safety tours and act as Fire Officer as part of the rota

Carry out one-to-one and group sessions to support independent living skills

Develop regularly reviewed action plans with residents focused on sustaining independent living

Support residents to access statutory, voluntary, community and faith sector services

Promote resident engagement and ensure their views and aspirations are actively sought and acted upon

Maintain accurate records using paper and IT systems

Build relationships with providers and landlords to support resettlement and move-on opportunities

About You

We're looking for someone who:

Has an enthusiasm for seeing people thrive

Can build meaningful relationships using strong interpersonal skills

Has knowledge of the issues facing disadvantaged people

Can work collaboratively with team members and partner organisations

Has good IT skills including Outlook, Word, and Excel

Can implement appropriate safeguarding and health and safety procedures

Holds a full UK driving licence and has access to a vehicle for work purposes

Why Join Us?

At YMCA Cheshire, you'll join a passionate and supportive organisation dedicated to creating better futures for individuals and communities.

You'll have the opportunity to make a meaningful difference every day, working within a values-driven environment that supports both professional and personal development.