An experienced aftersales director is "proud" to celebrate five years working for a large family-run car company, based in Crewe.

Matt Springhall first arrived at Swansway Moto Group in 2018, a move that took his career full circle.

Having started in the automotive industry as a 16-year-old apprentice at a family-run motor dealership in Nottingham, he was excited by the opportunity to return to a family-run business.

Matt Springhall was excited to work with the Volkswagen-Audi partnership for the first time, enjoying five years with Swansway to date (Swansway Motor Group).

Having previously worked in every corner of England except for the North-West, Swansway allowed Matt to explore a new territory.  

Matt was excited to work with the Volkswagen-Audi partnership for the first time, whilst extending his already extensive knowledge of the brands he would be working with.

He was also impressed by the family values which Swansway are well known for.   

"The communication level is really strong, there is no disconnect between the tiers of the business which allows action to be taken quickly and effectively," said Matt.

Since Matt arrived at Swansway, the strong communication which occurs between the senior team has been mirrored throughout the aftersales division.

The support systems in place have enabled Matt and the team to shape the retail vision, customer journey and retention in greater detail.

Aftersales director, Matt Springhall, believes Swansway Motor Group integrates everyone into the family (Nub News).

Matt said: "One thing that makes me most proud is looking at people who were apprentices or just beginning their careers when I started, are now working in roles further up the business and developing themselves at Swansway.

"One of the things I love most is Swansway's quality support functions which strategically develop both the business and the people.

"I love seeing people achieving great things, whether that's progressing through the business or smashing aftersales targets."

Matt's journey from apprentice right through to his current role has instilled within him a passion for self-development which he loves to see replicated by Swansway employees.

The aftersales director recognises the loyalty people show to Swansway and the pride they have in their roles.

Swansway Motor Group told Nub News it would like to congratulate Matt on his five-year anniversary (Swansway Motor Group).

Matt believes this stems from the way the business integrates everyone into the family and how everyone operates according to the company values.

Swansway Motor Group told Nub News it would like to congratulate Matt on his five-year anniversary.

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