Crewe man calls up medical centre almost 800 times but still can't get through

By Ryan Parker 18th Oct 2022

Paul Grice tried to get through to Millcroft Medical Centre, Eagle Bridge Health & Wellbeing Centre, Dunwoody Way, on Monday morning - October 17 (Crewe Nub News).
Paul Grice tried to get through to Millcroft Medical Centre, Eagle Bridge Health & Wellbeing Centre, Dunwoody Way, on Monday morning - October 17 (Crewe Nub News).

A Crewe man called up a medical centre within the town almost 800 times - but still couldn't get through to speak to someone.

Paul Grice tried to get through to Millcroft Medical Centre, Eagle Bridge Health & Wellbeing Centre, Dunwoody Way, on Monday morning (October 17).

After calling 795 times, the Crewe man took to social media to vent his frustration.

The entrance to Eagle Bridge Health & Wellbeing Centre, from Dunwoody Way (Crewe Police).

He posted on a Crewe community group: "Millcroft Medical Centre 795 calls and I still can't get through."

Crewe resident, Wendy Mountford, was appalled by the service.

She responded to the social media post, saying: "Absolute joke of a place and they are still accepting new patients all the time.

"Can't even cope with the ones they have."

After calling 795 times, Paul Grice took to social media to vent his frustration (Facebook).

Moderator of the group, Kyle Edge was understanding of the Crewe medical centre's situation.

He commented: "Not their fault. Blame the fact there's now so many new housing estates but not enough new GPs to handle the influx."

Mr Grice replied: "I'm just making people aware its better to go into the doctors instead of calling."

A number of Crewe residents on the group said they had been trying to get through to Millcroft Medical Centre since last week.

Millcroft Medical Centre is located on the first floor of Eagle Bridge Health & Wellbeing Centre, Dunwoody Way (Crewe Police).

One resident said they had tried to call them 685 times - others said they had also been trying all morning.

Crewe Nub News has contacted Millcroft Medical Centre for comment.

READ MORE: Crewe: Carve a Halloween pumpkin and you could win a hamper full of Co-op goodies.

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