Are you passionate about supporting families to rebuild their lives after domestic abuse?

The Domestic Abuse Service Manager is responsible for the operational delivery of the Domestic Abuse Emergency, Safe & Supported Accommodation contract, commissioned by CEC, to providing safe, trauma-informed, survivor-led accommodation and support to victims of domestic abuse including children.

The Domestic Abuse Service Manager will lead a team, ensuring high-quality, person-centred support, safe housing management, and compliance with contractual, safeguarding, and regulatory requirements. The role will work closely with external partners to ensure victims are supported to remain safe, recover, and move towards longer-term housing stability.

About You

Experience working with survivors of domestic abuse or families

Experience managing a team

Strong knowledge of safeguarding and risk management

Excellent communication and relationship-building skills

The ability to manage challenging situations calmly and professionally

Good IT and record-keeping skills

A relevant qualification in domestic abuse, housing, social care, or a related field is desirable.

What we offer

A supportive team environment

Regular supervision and reflective practice

Ongoing training and development

The opportunity to make a meaningful difference every day

If you are empathetic, proactive, and committed to helping families rebuild their lives, we would love to hear from you.