Crewe dementia village operator secures top 20 rating
By Gwyn Griffiths
22nd Oct 2021 | Local News
A CREWE care village operator has been named in a prestigious top 20 review list.
Belong, which is based at Brookhouse Drive, got its high rating in the Top 20 Mid-size Care Home Group of online review site c
The rankings are based on verified customer reviews, with Belong achieving an average review score of 9.8 out of 10 from residents and their relatives across its seven villages in the region for the past year.
Belong Crewe achieved a respective review score of 9.7.
Customers leaving reviews are asked to rate all aspects of a care home's offering, including its people, care and support, management, facilities, and overall value for money.
One recent review from a relative of a resident at Belong Crewe said: "Belong have been amazing with settling in my dad and caring for him. It has been such a difficult time for him and us and the staff at Belong Crewe have taken away all the stress and worries we had.
"Dad is more active than he has been in ages and enjoys joining in with activities and spending time with the residents. I cannot thank the staff enough for the kindness and care they have shown to Dad."
Belong's Chief Operating Officer Stacey McCann said: "The fact that the awards are based on reviews by people that we support and their relatives across all Belong villages is testament to consistency in achieving the highest standards of care and a reflection of the hard work and dedication of our teams."
You can read Belong's reviews here.
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