Service Advisor
Closing
31 December 2025
Salary
£25,000-£30,000 DOE + Overtime + Monthly Bonus
In the role of Service Advisor, you'll be instrumental in managing and enhancing our customer service efforts. Your key responsibilities will include:
Providing informed, responsive, and efficient service to all customers, whether via telephone, email, or walk-in enquiries.
Meeting and greeting customers, qualifying work, and identifying additional needs during vehicle drop-offs.Continuously seeking customer service improvement opportunities within the aftersales department and sharing feedback with management.
Facilitating the efficient operation of the aftersales department by accurately booking workshop tasks and ensuring effective communication.Managing customer communication effectively, providing timely updates on repairs, and gaining authorisation for additional work.