The purpose of our New Product Coordinator is to co-ordinate the samples and Concept to Launch (CTL) processes for both Crewe and Leeds sites.

9am to 3pm, Tuesday to Thursday, 16.5 hours per per hour

Key Responsibilities will include:

• Lead communication & maintain documentation through the Concept to Launch process
• Monitor compliance with CTL procedures and address non-conformance
• Conduct a Post Launch Review & host weekly calls for sites for actions, and to improve process
• Oversee sample process, including adherence to process by all departments and circulate weekly samples report; conduct stock counts
• Ensure product stored (Raw material, Packaging and Finished goods) is within shelf life and correctly labelled for identification and traceability
• Pack and dispatch samples on time and in accordance with Standard Operating Procedures
• Ensure Good Manufacturing Practice in the samples storage area. Coordinate with Waste Recovery for disposal of expired or non-conforming products
• Oversee production trials of new raw material / format, take photographs for evidence and produce trial report. Compare to existing product
• Maintain CTL records for data accuracy and timeline adherence
• Verify DHL invoices against sample trackers, approve, and forward to Accounts Payable
• Report weekly KPIs to relevant stakeholders
• Provide recommendations to improve processes / service delivery & work on key business projects as required

What are we looking for?

• Relevant experience in an administrative role with good customer service skills
• Excellent communication skills, both written and oral, demonstrated both internally and externally
• High levels of attention to detail
• A team player who supports others to ensure that work deadlines are achieved
• Comes up with ideas and seeks opportunities to improve output
• Well organised and able to co-ordinate a number of simultaneous tasks to meet deadlines
• Excellent PC skills; ideally Microsoft Office. Puts in place systems to improve organisation of work