Salary - £38,462 Shift Allowance

Work Type - Onsite

Job Location - Crewe Wastewater Treatment Works, Main Road, Worleston, Cheshire, CW5 6DU

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose

You will be responsible for the effective day-to-day operation and maintenance of all Wastewater Network powered assets e.g. pumping stations, combined sewer overflows and detention tanks within a defined geographical area. You will ensure the smooth operation of assets minimising any impact on the customer and ensuring excellent customer service at all times. You will provide the first call response, carrying out basic electrical and mechanical maintenance activities in response to reactive incidents

Accountabilities & Responsibilities

Providing first call response, carrying out basic electrical and mechanical maintenance activities in response to reactive incidents, you will be accountable for Root cause analysis and raising further work as appropriate for the appropriate skill set in order to resolve issues and prevent repeat failures. You will also be accountable for:

• Ensure full compliance with United Utilities' health and safety policies, including accurate completion of all regulatory and statutory data on company systems.
• Carry out planned and proactive operational and mechanical maintenance, and review alarm data to support asset performance.
• Liaise effectively with Wastewater Network Teams, internal departments, and external stakeholders to maintain service standards.
• Manage asset registration and de-registration, issue permits to work, and ensure powered assets meet all regulatory Environment Agency permit conditions.
• Identify and submit investment needs for powered assets, respond to customer complaints and appointments, and deliver excellent customer service with first-time resolution.

This role may not be eligible for sponsorship

Technical Skills & Experience

In order to succeed in this role it is essential that you are able to demonstrate basic maintenance understanding of the operation of powered assets, and a general understanding of wastewater network activities. You will also be able to demonstrate:

• Flexible approach to a highly varied workload and the ability to work on your own initiative.
• Good communication skills - able to develop contacts across teams and departments.
• Good IT skills

A Full UK driving licence is required to carry out the role

Qualifications

Essential Qualifications

• Minimum of National Vocational Qualification (NVQ) Level 2 qualification in Mechanical Maintenance (or equivalent in a relevant technical area).

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.