Receptionist (EL432)

Salary: £23,492 (pro rata per annum)

Contract Type: Permanent

Hours: 21 per week. Term Time Only. Tuesday, Wednesday, Thursday 13:30 – 21:00

Location: Crewe Campus

We are seeking an enthusiastic Receptionist to join our team at our Crewe Campus. This is an excellent opportunity to provide an excellent reception service, including telephone duties and administrative support in order to ensure that the provision meets the needs of learners, employers and other stakeholders.

Key Responsibilities:

Welcome and receive visitors to the College, manage the signing in and out process and contact College staff, as appropriate;

Operate the College's telephone switchboard to receive, acknowledge and transfer calls, take and transmit telephone messages as required, take and transmit urgent messages to students as required;

Provide appropriate communication in the event of emergency evacuation of the College buildings, as laid down in the College's Health & Safety Policy;

Respond to all initial enquiries and queries including course start dates, venues; and

Promoting the welfare of children and young people.

Key Person Specification Requirements:

GCSE Grade C (4/5) or above in English and Maths;

Previous office/administrative experience;

Understanding of equality, diversity and inclusion in work and the learning environment; and

Enhanced DBS check.

Please see the Job Description and Person Specification attached for further details.

Benefits:

Access to world-class facilities

Access to new qualifications to support your career in education such as short online courses in the areas below. If you're interested in learning more about this, please email [email protected].

Equality and Diversity

Information, Advice and Guidance

Understanding Safeguarding and Prevent

Principles of Customer Service

Financial support offered to obtain your teacher qualification

Extensive upskilling and professional development opportunities

Competitive salary

Pension scheme with generous employer contributions (28.68% for TPS and 21% for LGPS)

35 days holiday (plus bank holidays)

Onsite fitness and childcare facilities

Employee benefit platform

Onsite Costa, café, shop, restaurants and hair and beauty salon

Free onsite parking

Employee Referral Scheme

Staff Awards

If you wish to discuss

If you're interested in this new opportunity, you can apply by sending a completed application form to [email protected] by 09:00 on 11 September 2025.

The selection event will take place on 18 September 2025 at our Crewe campus.

If you wish to discuss any aspects of the role prior to making an application, then please email [email protected] and arrangements will be made for a discussion with the hiring Manager.

Please note we are not able to accept agency CVs.

Cheshire College South and West is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Successful applicants will be required to provide a DBS Disclosure, Right to Work evidence and original qualification certificates. Online checks will be carried out and references will be sought.

About Us

Cheshire College – South & West is the largest provider of post-16 education in the region, offering exciting opportunities to over 11,000 learners and 1,000 Apprentices, who all have access to world-class facilities as a result of a £120m investment in the latest technology and real working environments, at modern Campuses in Crewe, Ellesmere Port and Chester.

Cheshire College is a dynamic, high quality and financially robust College, which provides learners with the skills, experience and qualifications that will prepare them for their future career or higher-level study, encouraging them to become confident individuals who will make valuable contributions to businesses and the local economy.

There is a fantastic atmosphere at our three Campuses in Crewe, Ellesmere Port and Chester, providing an environment to get involved in exciting activities and an opportunities for learners to make new friends.

Crewe Campus

Our impressive facilities are the perfect place for learners to meet new friends and be immersed in an environment that is ideal for learning. As well as our modern classrooms, the Crewe Campus boasts:

New Institute of Technology (Construction beginning 2024).

A multi-purpose sports hall;

Climbing wall;

Fitness gym;

TV and radio studios with specialist equipment;

Mock aircraft cabin;

Award-winning restaurant, The Academy;

Hair, beauty and barbering salons;

Professional Centre Stage theatre and engineering and construction workshops; and

New Institute of Technology (Construction beginning 2024).