We are currently looking for a Aftersales Administrator to join our team. Reporting into the Aftersales Manager you will be working with the Aftersales team and workshop to ensure our warranty records are correctly administered and maintained.

It will be your responsibility to ensure that all warranty submissions including credits, claims, rejections and goodwill gestures are correctly administered and the correct processes have been followed. You'll do checks on all warranty related correspondence and paperwork as well as ensuring the computerised system is kept up to date.

Working closely with frontline staff you'll give regular support and guidance for warranty work that is carried out and you'll be looking for ways to continually improve processes and systems. You'll be organised and be ready to be audited at any time.

Completing Aftersales administration tasks

Ensuring all work is up to date and audit ready

Reconciling of all records